2 Replies Latest reply on Apr 14, 2016 2:33 AM by Akash Sharma

    lightroom 6 has stopped working after windows 10 upgrade

    alanw10799474

      Hi

       

      My LR6 will not launch following the Windows 10 major update last week.

       

      I get this dialogue from Windows, overlaid on the LR start page;

       

      Adobe Photoshop Lightroom has stopped working

      A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

       

      I have no option at this point except closing Lightroom.

       

      I have rebooted multiple times (this seemed to fix the same problem on three previous occasions following earlier smaller Windows updates) and also re-installed Lightroom twice, all to no effect. When I do start a reinstall I am informed that there may be a problem because the installer has detected that a restart may be pending. If I then shut down and restart I get the same message again when attempting the reinstall.

       

      Has anyone else had similar problems?

       

      Thanks