0 Replies Latest reply on Apr 12, 2016 12:33 AM by ErlendSakshaug

    "Hardware-accellerated views have been disabled because they are not compatible with Remote Desktop"

    ErlendSakshaug

      Hi! Everytime I wake my Windows computer from sleep or switch back from another account After Effects gives me the following message:

      AfterFX_2016-04-07_11-37-01.png

       

      "Hardware-accellerated views have been disabled because they are not compatible with Remote Desktop".

      I do not use remote desktop and I have disabled the service.

       

      I talked to Adobe via chat, and they told me I should just update my grapics drivers. I did, but I still get the dreaded message if I log out and in again or put my machine to sleep and back to wake.

       

      System: Windows 10 (current version)

      Workstation: Dell 7910 using graphics driver 10.18.13.6213, Driver date: 18.03.2016.

      Graphics: NVIDIA Quadro K6000

       

      HELP!!!