I have a unique issue I can't figure out. The trouble
shooting I have done so far is this: (1) I've recreated my Topic
several times using old topics that work, ones in version control,
ones not in version control, blank ones, and even from scratch as a
New Project. (2) I've recreated my Word Doc and PDF. (3) I've
uninstalled Robo Help 5 and reinstalled it. (4) I've uninstalled
then reinstalled Adobe. (5) I've uninstalled then reinstalled MS
Office. After reinstalling all of the above, I created the Topic
yet another time.
I took an existing Project which was initially created in v4
with a PDF Link created in Word then converted to a PDF in Word.
This topic was not in version control and I copied it onto my Local
Drive. From my Local Drive, I modified the Topic to include all of
my new information. I left the original PDF Link, however, to test
it. Here are the results:
A) The original PDF Link still operates just fine. It
launches the PDF with no problem.
B) The new PDF Links I am trying to create refuse to work no
matter what I do. WHY? When I click on the PDF Link in my compiled
CHM, I get an Internet Explorer Window with an error that the "Page
cannot be displayed". I have tried this on a network drive and on a
Are there any ideas or suggestions? Linking a PDF does not
require rocket science. I have done dozens of them over the past
couple years and never had this issue. All of my other hyperlinks
are working just fine (ie to external CHMs) - just not to PDF or
1 thing I did notice which is why I uninstalled then
reinstalled everything: I found the new option inside Word of
ROBOPDF, and that is what I initially used. When I noticed a
coworker did things differently, I decided to delete that,
reinstall it all, then created the PDF the old way through the PDF
Maker toolbar in Word. I got the same results.
Please, please email me if possible: