0 Replies Latest reply on Apr 12, 2016 9:46 AM by RickRediske

    Error 49 - MAC El Capitan, no anti virus on system, firewall off!

    RickRediske

      Third attempt to get an answer to my Error 49 issue regarding update to Photoshop and After Effects.

       

      I am NOT running Windows, running MAC El Capitan, NO anti virus software to disable and firewall is OFF.

       

      I tried deleting temp files and all the other "solutions" already discussed so please don't tell me to do that, it didn't work!

       

      Have uninstalled and reinstalled both programs, no problem, but the same issue with the latest "patch" won't download.

       

      This only is happening with Photoshop and After Effects, other programs are updating without issue.

       

      PLEASE READ MY ENTIRE POST BEFORE RESPONDING WITH A STOCK ANSWER THAT IGNORS WHAT I HAVE DETAILED!

       

      Very frustrating when Adobe Staff responds when they clearly have not read the entire post. Appreciate any useful information.