How to correct installation error ERROR: DF024 in cc 2015

[Heywhat]

I can't download Photoshop cc 2015 because it says,

----------- Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21} -----------

ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{793C2BF7-A4FE-4608-91C9-9282C5801C21}\_1870_99aa89aa51c0e437bc21b21bb68c4aff" to "C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\DynamicLinkMediaServer\mc_enc_avc.dll" Error 32 Le processus ne peut pas accéder au fichier car ce fichier est utilisé par un autre processus.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 879)

what should I do? Thanks for helping me

[Ned Murphy · Accepted solution]

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

[Heywhat]

Ok thank you I am going to try it and I will tell you if it works or not.

[yvonnel123]

Did it work as I am having the same problem, but not that confident to try it.

[Heywhat]

It worked for me