3 Replies Latest reply on Aug 31, 2016 10:14 AM by lannie04021964

    After Effects CS6 compatibility issue with El Capitan




      I cannot open After Effects on my MacBook Pro running OS X 10.11.3 El Capitan.

      Screen Shot 2016-04-12 at 5.20.46 PM.png



      I have downloaded the 11.0.4 Update from Adobe's site:



      However I am unable to successfully install it. Instead, I receive this message:

      Screen Shot 2016-04-12 at 5.24.23 PM.png


      When I follow the link "error log" I receive the following:

      Adobe After Effects CS6 (11.0.4) update

      Another instance of deployment is already running. Error Code: U44M2P11

      I am an Associate Professor with a university purchased license for this software which I need to teach in class. 


      Please let me know there is a fix!


      Thanks in advance....