2 Replies Latest reply on Apr 13, 2016 11:47 AM by chri5tinek

    Migrated from DPC in March, plan was cancelled and now my images are gone.

    chri5tinek

      I had left over credits with Dollar Photo Club and transferred them over to Adobe stock with the link I was emailed. I signed up for the promotion for $9.99 even though I am subscribed to the Creative Suite with Adobe Stock each month. It now says the plan is expired and when I try to update it nothing happens. I have also lost all of my credits. I had about 13 when I transferred and it showed I had 29 unused credits on Adobe Stock, there are not listed there and it says Subscribe.

       

      When I try to download a picture it takes me to the subscribe screen.

       

      Not sure what to do, I really need them for a project and I am disappointed that I lost all of those unused credits.

       

      Thanks, hope someone knows what is going on,

       

      Christine