Could you please let me know the exact version of Lightroom installed on your computer.
Also which operating system are you working on, Windows or MAC?
What is the file format of the video file that you have in Lightroom?
well, I had just updated to whatever the newest version is on Adobe Cloud. Since it didn't work, I found a link to install the older version. So now the video is playing, however the music is playing really loud thru the entire video portion. I tried the Audio Balance up and down and in the middle
no change. I operate Windows 10. I use a Canon T5i and have successfully made videos in the past. Here is what it says in Lightroom-- Lightroom version: CC 2015.5 License: Creative CloudOperating system: Windows 10Version: 10.0Application architecture: x64System architecture: x64Logical processor count: 4Processor speed: 2.1 GHzBuilt-in memory: 8106.2 MBReal memory available to Lightroom: 8106.2 MBReal memory used by Lightroom: 445.0 MB (5.4%)Virtual memory used by Lightroom: 2051.7 MBMemory cache size: 539.3 MBMaximum thread count used by Camera Raw: 4Camera Raw SIMD optimization: SSE2,AVX,AVX2System DPI setting: 96 DPIDesktop composition enabled: YesDisplays: 1) 1600x900Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info: Intel(R) HD Graphics 5500
Check OpenGL support: PassedVendor: IntelVersion: 3.3.0 - Build 188.8.131.5260Renderer: Intel(R) HD Graphics 5500LanguageVersion: 3.30 - Build 184.108.40.20660
Application folder: C:\Program Files\Adobe\Adobe LightroomLibrary Path: C:\Users\wwitt\Pictures\Lightroom\Lightroom Catalog.lrcatSettings Folder: C:\Users\wwitt\AppData\Roaming\Adobe\Lightroom
Installed Plugins: 1) Canon Tether Plugin2) Facebook3) Flickr4) HDR Efex Pro 2