1 Reply Latest reply on Apr 13, 2016 9:34 PM by Rajashree Bhattacharya

    Just wanted to let everyone know, if you are having an issue with the Creative Cloud update like I was (Error 1001), I discovered that my Webroot antivirus was causing the issue. I turned it off, and it updated fine. Hope that helps some people that I saw

    robynhodgdoncreativepro

      Just wanted to let everyone know, if you are having an issue with the Creative Cloud update like I was (Error 1001), I discovered that my Webroot antivirus was causing the issue. I turned it off, and it updated fine. Hope that helps some people that I saw so upset about it on here when searching for the answer myself.