16 Replies Latest reply on Apr 15, 2016 6:00 AM by stuartw13732896

    Lightroom 5 activation key/code asked for , after already purchased upgrade to 6

    stuartw13732896 Level 1

      I v paid online for the Adobe lightroom 6 upgrade. have been using version 5 (and accompanying upgrades before 6) . Have downloaded version 5 when I purchased the Leica Monochrom , Lightroom was then included, hence I downloaded it, and entered the key(numbers in the blocks) as directed. Worked fine.


      Today after searching, and finding a way to upgrade without the need for CC(creative cloud ) I downloaded version 6, I paid 79 $ as per your website, and directions. Now its asking me for the Lightroom 5 key/code? I dot have it, nor seem to be able to log into ym account on the page for LWS?


      Very frustrating, would you please assist me


      Thankyou in advance


      Stuart Weber