16 Replies Latest reply on Apr 15, 2016 6:00 AM by stuartw13732896

    Lightroom 5 activation key/code asked for , after already purchased upgrade to 6

    stuartw13732896

      I v paid online for the Adobe lightroom 6 upgrade. have been using version 5 (and accompanying upgrades before 6) . Have downloaded version 5 when I purchased the Leica Monochrom , Lightroom was then included, hence I downloaded it, and entered the key(numbers in the blocks) as directed. Worked fine.

       

      Today after searching, and finding a way to upgrade without the need for CC(creative cloud ) I downloaded version 6, I paid 79 $ as per your website, and directions. Now its asking me for the Lightroom 5 key/code? I dot have it, nor seem to be able to log into ym account on the page for LWS?

       

      Very frustrating, would you please assist me

       

      Thankyou in advance

      Regards

      Stuart Weber