10 Replies Latest reply on May 6, 2016 7:43 AM by neill85433608

    Adobe Premiere Elements 12 Freezing during playback

    neill85433608

      Hi,

       

      I've been using Adobe Premiere Elements 12.0 for about 2 years on a number of devices. I've just bought myself a new home/music studio machine - Dell XPS 8900, i7-6700k Skylake, 16GB RAM, Realtek sound card, dual video (vga displays) one running from VGA port on NVidia Ge Force 645, the other running VGA from the displayport from the onboard INtel HD Graphics card.

       

      Anyway, on the new machine, I'm seeing issues with playback freezing every 20 or 30 seconds randomly, at which point I have to start it up again.

       

      It's a bit irritating when trying to proof watch a section, but not the end of the world.

       

      I've tried rendering, using a different soundcard, unplugging the audio (I read about some Realtek issues), uninstalling and reinstalling the program. Nothing has worked yet.

       

      Thanks for any help.