1 Reply Latest reply on Apr 16, 2016 9:35 AM by Brad Lawryk

    Can't download from library to mac computer without watermark

    vikkif18097643

      I'm trying to download an image from my library to my mac.  I do not use adobe products, so I want it to be downloaded to my computer.  I've tried the "save as" method, and the watermark still appears on the photo that is downloaded.  I've tried the "save to computer" option listed on the screen pictured below:

      Screen Shot 2016-04-16 at 11.58.54 AM.png

       

       

      After I select Save to Computer there, the image is sent to my downloads.  When I try to open it there, I get this message:

      Screen Shot 2016-04-16 at 12.03.02 PM.png

       

      Any help is appreciated!