7 Replies Latest reply on May 6, 2016 1:39 AM by Beverley Gray

    Not receving my 10 free images for the month


      A while back I started my subscription (12 month), but cancelled after receiving my 10 free images and within the trial time. This month I decided to stick with it and reactivated my membership to Adobe Stock by updating my payment information. For 2 days no free images and I still could not download anything so I contacted support. They informed me that my images did not reset until the 16th and credited me 2 images. Today is the 16th and I am still unable to download any images and phone support is only M-F (Today is Saturday) and the 24/7 chat is offline. I am at a loss as to how to get my issue resolved. Can anyone help with this?