4 Replies Latest reply on Aug 11, 2018 8:10 AM by dnb820

    nook glowlight won't open library rentals

    Sarah Denis

      Every time I rent an ebook from my library I can't open it on my nook. It says "This book is not on record, Loan has been returned. " I just checked this book out and uploaded it in epub format! Last time it was the adobe registration giving me problems; is it the same thing this time? I called barnes and noble, they suggested wiping the nook.


      I also tried removing the book on my nook and Adobe Digital Editions and uploading it again but that didn't work either. By this point I am considering replacing the nook but I can't tell if that would help.