1 Reply Latest reply on Apr 21, 2016 11:23 PM by ScrName3005

    "No network connection" error

    cc81686597

      Can someone please help me with this issue?  I have a Samsung Galaxy s6 android phone, and recently had to install the latest software update. Ever since the update, Adobe Acrobat Reader has not been working; I had no problems prior to this update a few weeks ago. When I try to open a pdf file from the Internet, I get an error message that says "No network connection. Please check Internet connection." The Internet is connected, and I have tried connecting both through the phone data and my home WiFi. Can anyone offer a solution to this? I've tried the few things I can think of, such as checking that Javascript is enabled and restarting the phone, but nothing has worked. I'm not the most technologically savvy (I usually know enough to fix the few problems I encounter, but this issue is baffling me), so please explain as simply and with as much detail as possible. I appreciate any help that anyone can provide.