I went to import some photos in lightroom 3 and only 1 of the photos was readable. A message popped up saying that the camera is not supported. I checked in photoshop, still unreadable. The only change I could think of from the last time I opened lightroom is deleting some programs- DaVinci Resolve, RedCine-X, and ShotPut Pro.
I'd like to move my lightroom and CS5 to another laptop, but I don't have the serial numbers and someone on the Adobe chat support wanted me to go through 5 years of bank statements to show proof of purchase and contact stores to somehow get a receipt from them. I thought I had registered lightroom, but i guess not. Am I out of luck?
If you have activated CS5 and licensed LR 3 on your current computer then you should be able to use Help / Register to upload the serial numbers to Adobe, and then go to Adobe’s website and look up your serial numbers.
If you have Lightroom 3 installed and working you may be able to find the Serial key-
In Windows systems it was stored- (Apple Macs may be similar)
Edit: I am running LR-CC2015.5 and I can still find my Serial Numbers for LR4 and LR5 in the folder as above!