7 Replies Latest reply on Apr 18, 2016 3:04 AM by Laubender

    Trouble placing PDFs and other files in ID CC 2015

    josefinak15915684

      Since last week I've had issues placing PDFs and JPEGs in my ID documents on my PC. The files were created by my colleagues and when placing the files in the ID document I get an error message saying something like "Either the file does not exist, you are not authorized to read the file, or the file is open in another programme." I contacted Adobe Support, but they couldn't solve the problem. They said there's something wrong with the file, not ID. My colleagues tried to export the files again, but the problem remains. Has anyone experienced the same problem? How do I solve it?