Help!! I am not able to see any shading or highlights in my documents. I am using Adobe Acrobat Pro XI on a PC.
NOTE: These are editable text documents, not scanned images. I have used this program for years with no issues until a couple weeks ago.
There are tables in my documents in which the headings have a light green background; these are not visible. If I make editing remarks, the highlight tool will create an outline but nothing visible. Similarly, if I had a comment, it is simply a white box with the comment icon - it used to be yellow.
I have searched the internet high and low with no answers. I have repaired the program with the install disc (and checked for updates) and still do not have a fix!! If I open the documents on another computer, even with Reader, then everything is visible on the page.
I am the editor of a nationwide journal and this is making my job VERY difficult.
I had the same problem and just fixed it. Try this: In Preferences, go to Accessibility -> Document Colors Options and uncheck Replace Document Colors. This box apparently got checked during an update. Once I unchecked it, everything returned to normal--highlighting, changed text colors, and ellipses, lines, etc. showing up in colors instead of just black.
This worked for me. Thanks!
Thank you, Suzanneg999! This has been driving me around the bend for months. It never dawned on me that the setting would be in Accessibility so I skipped over it.