2 Replies Latest reply on Apr 22, 2016 1:20 AM by Divonnais

    Video playback giving sound but no image


      I have Lightroom 6 on a 2009 iMac, running latest OS 10.11.4

      I am also quite new to Lightroom having moved from iPhoto, to Aperture and now to Lightroom.


      Problem: sometimes (but not always, and I cannot work out a pattern to give a clue), video clips will not open properly. I get a black image, and when I click on play, I get sound but no video image.


      I have disabled "Use graphics processor" in Preferences/Perforrmance as is recommended elsewhere.


      Solution:? Any help appreciated.