2 Replies Latest reply on Apr 19, 2016 6:53 AM by Tanuj Sandal

    Getting error message "Lightroom has stopped working" after installing Lightroom 6

    davidm21221307 Level 1

      Hi,

       

      I tried to install the LR6 in my new computer since the old one crushed a few day ago..  This software is a stand alone digital version and  was  purchased from Amazon .  The new computer is 64 bit,  runs on Windows 10.  After seemingly successful installation,  I started to run it.  Right after the first screen,  a sign " the LR has stopped working...." appeared and the program just stopped.     I downloaded a newer version of C++.  That did not work.   Wonder what is going on.  Should I reinstall it again?  Thanks.

       

      David