6 Replies Latest reply on Mar 14, 2017 6:28 AM by greggs56851483

    Premiere Elements 12 won't import .MOV files


      I get a "generic failure" when I try to import my videos.  They're from my Olympus E-M1 camera.  Elements says it natively supports .MOV files, and I've heard several people have had no issues with Windows 10 (which I have).  I don't understand enough about video to know what to do.  Do I need to install a codec or something?