1 Reply Latest reply on Apr 21, 2016 4:47 PM by Carm01

    automate Flash Player 21.0.0.213 installation

    tobiasarndt

      We are trying to install latest Flash Player 21.0.0.213 automatically on several Windows 7 64-Bit systems (mostly German  some English). We are having difficulties to upgrade especially from older versions and install Flash Player 21.0.0.213 afterwards. I have to admit every single Flash Player version update is my personal administrative nightmare.

       

      We are calling latest Flash Player uninstaller before we install Flash Player 21. We tried to install via msi and exe, without a difference. The result after we assign the package to the system is that older versions of Flash Player are removed but Flash Player 21 is not installed. If I assign the same package again it finally installs it successfully. We even tried to change to install twice in our scripts -  no solution, same behaviour.

       

      Is there a documentation available what is failing here ? We have a C:\Windows\SysWOW64\Macromed\Flash\FlashInstall.log available but couldn't find a source that documents how to interpret the contents of this file:

       

       

      =O====== M/21.0.0.213 2016-04-19+09-27-56.000 ========

      0000 [I] 00000010 C:\Windows\TEMP\1461053786.OCS\data\install_flash_player_21_active_x.exe -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/21.0 2

      0003 [I] 00000011 1

      0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

      0006 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_21_0_0_213_ActiveX.exe/ 2

      0007 [I] 00000013

      0008 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_21_0_0_213_ActiveX.exe

      0009 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_21_0_0_213_ActiveX.dll

      0010 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

      0011 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0012 [E] 00001031 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl:5

      =X====== M/21.0.0.213 2016-04-19+09-28-01.709 ========

       

      =O====== M/21.0.0.213 2016-04-19+09-28-01.803 ========

      0000 [I] 00000010 C:\Windows\TEMP\1461053786.OCS\data\install_flash_player_21_plugin.exe -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0003 [I] 00000011 1

      0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

      0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

      0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0008 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

      0009 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

      0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0011 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0012 [W] 00001036 Software\Opera Software/Plugin Path 2

      0013 [W] 00001036 Software\Opera Software/Plugin Path 2

      0014 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_21_0_0_213_Plugin.exe/ 2

      0015 [I] 00000014

      0016 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_21_0_0_213_Plugin.exe

      0017 [I] 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch

      0018 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash

      0019 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_21_0_0_213.exe

      0020 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0021 [E] 00001031 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl:5

      =X====== M/21.0.0.213 2016-04-19+09-28-07.044 ========

        • 1. Re: automate Flash Player 21.0.0.213 installation
          Carm01 Level 4

          1) make sure you kill all flash related process; there could be many.

          2) Try a CLEAN install of Flash Player, that could be part of the issue.

          3) Try fixing permissions, there is a article somewhere for that. Google it, that might be an issue if the uninstaller is trying to delete flash player control panel and cannot.

           

          Also, I created some tools to assist with some of this; you will have to use the links in my Profile on these forums to get to them. I developed them free to use. Something in there might work for you.

           

          Anyways, hope something there has helped

           

          Best regards

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