2 people found this helpful
Kindly Remove Creative Cloud app and Adobe Application manager using -
Install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope this helps !!!
The result after running the cleaner and reinstalling is exactly the same.
Follow below steps :
Uninstall Adobe Creative Cloud .
Disable Firewall Temporarily. [ Optional Step ]
Step 1 :
Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE. [ **important ]
Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]
Unable to delete??? rename it to Adobe Creative Cloud-old.
Step 3 :
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE. [ **important ]
Step 4 :
Make sure Adobe Creative Cloud is not listed under Control Panel > Program and Features. list.
Click on the below link and download Adobe Application manager and install the same :
Once the installation process is completed, locate Adobe Application Manager launch icon on Desktop and double click on it .
It will start update process.
once it is completed,
it shud launch Adobe Creative Cloud app.
Then launch InDesign app and check.