2 Replies Latest reply on Apr 20, 2016 2:28 PM by Jonteen

    32767 Day Trial

    Jonteen

      Hi I have fully purchased première elements 14 through my school today I received a screen telling me my trial was 32767 days long, I thought it was glitch and was fine but it showed up with a huge watermark, I have an assignment due in a week so I to fix this by then.

        • 1. Re: 32767 Day Trial
          Steve Grisetti Adobe Community Professional

          I've never heard of an 89 year trial. Are you sure about this information?

           

          In any event, have you fully installed and activated the software?

           

          Go to your Adobe account and log in with your Adobe ID.

          Sign in - Adobe ID

           

          Then click the Plans & Products tab and, on the page that opens, go to Products and click View My Products. Make sure that your program shows up as a Registered Product.

           

          If not, please tell more about where you purchased the product and activation code from.

          • 2. Re: 32767 Day Trial
            Jonteen Level 1

            This was a definite thing and I would give I screenshot if I didn't find the answer.

            I went to products like you said and it was in the registered products, I used the serial number again and it went back to full use!