I have 90 downloads available based on my transfer from dollarphotoclub. I licensed and downloaded two images, but they are in ai format and I don't use illustrator, so I cannot open them. I also tried saving them in my library. They have watermarks still. I tried many of the help tips I have read including trying a different browser, resaving them using the link, etc. I have now invested a great of time in trying to fix this problem because I don't want to just forfeit my images, and I am very frustrated. I appreciate any additional suggestions or help that anyone can offer me.
The images in question are #59879717 and #90707248
Hi PaulaRogers007 ,
Kindly refer the thread below where the watermark issue has already been addressed :
Hope this helps !!!
Yes, I had seen that discussion and followed the directions, but it didn't
work for me. Maybe I have missed something. I appreciate your reply.
On Wed, Apr 20, 2016 at 11:21 AM, kanikas100 <email@example.com>