2 Replies Latest reply on Apr 20, 2016 12:00 PM by helfet

    Typekit customer support

    helfet

      I sent the email, below, to Typekit customer support two hours ago and haven't even got an automated acknowledgement of my email, let alone a response. Seriously Adobe, this is the best you can do?

       

      I opened a Typekit account in August 2013 and have used it without problem since then. Today I received an email prompting me to update my credit card information. I tried to login to my account but my login wasn’t recognized — I presume this is because I established my account before Typekit was fully integrated into Adobe and I didn't have an Adobe ID. I created a new Adobe ID using the same email address as I had used for the original account, hoping my account info would migrate over but it didn’t.

       

      Anyone have any idea how to get these geniuses off their *****?