3 Replies Latest reply on Apr 21, 2016 5:52 AM by nks_nyc

    Acrobat Pro XI crashes when more than 2 pdfs are open

    nks_nyc

      Longstanding problem -- Acrobat Pro XI running on a Macbook Air with El Capitan 10.11.4 crashes frequently -- whenever I open a second or third pdf.  My job requires having multiple pdfs of clinical articles open at once, and be able to search them and use annotating.  These crashes happen multiple times each day.  I have the latest update of the software.  Is there some way to clear the cache or preferences that might fix this and enable me to perform my job?

       

      Thanks.