8 Replies Latest reply on Apr 22, 2016 1:53 AM by ThinkAgainAgain

    InDesign CS6 crash when opening one specific file

    andreaw012748

      I'm having an in issue with one file (and it's quite an important file).

       

      I was working in the file and suddenly the document crashed. I received a crash report with this information:

       

      Crashed Thread:    0  Dispatch queue: com.apple.main-thread

       

      Exception Type:    EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes:   KERN_INVALID_ADDRESS at 0x0000000000000020
      Exception Note:    EXC_CORPSE_NOTIFY

       

      VM Regions Near 0x20:

      -->

      __TEXT             0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

       

      [more text edited out]

       

      After submitting the problem report, I get a pop-up that says"

      Adobe has found a solution or workaround for the recent crash in Adobe InDesign CS6.

      Please click here for further details."

       

      The words "click here" appear to be an active link, however they do nothing when I click on them.

       

      Again, this only happens with ONE file. I've reset the preferences, but that didn't help. Please, please help me!!!! It's a very important file.