2 Replies Latest reply on Dec 14, 2017 2:54 PM by kevind82628537

    XD error 1001

    eliac30272131

      I try to use the share function in XD and it gives me an error 1001

        • 1. Re: XD error 1001
          sylvaing Adobe Employee

          Hello,

           

          We recommend you try these steps:

           

          “You need to be signed in…” OR any other error code between 1000 and 2000 (including 1001, 1067, 1080)

          This is generally due to a problem with your Creative Cloud login state. Follow these steps to try to resolve the problem:

          1. Quit Adobe XD.
          2. Run the Adobe Creative Cloud app from your Applications folder (or click on the Creative Cloud icon in your menubar if it’s already running).
          3. Click the gear icon in the upper right and choose “Preferences…”
          4. Click the “Sign Out” button.
          5. After signing out, sign back in again.
          6. Restart Adobe XD and try sharing again.

           

          From Troubleshooting sharing errors in Adobe XD

          • 2. Re: XD error 1001
            kevind82628537

            What happens if you do this (several times) and you keep getting the error message?