17 Replies Latest reply on Aug 3, 2016 10:03 AM by palo-brie

    Adobe Stock "Free" Trial refuses to Cancel

    Miav001

      I added the Adobe Stock Free trial to my CC subscription and used about 6 of the 10 free photos. I went to cancel subscription within 30 day time to find my account had already been charged renewal period on  29th day?Tried online chat to resolve, guy told me my subscription was several months old (MY CC account was, not STOCK).  No help there, as they wouldn't refund the renewal  or cancel subscription without "early" termination fee $159! What gives? After researching I found that Adobe Stock free trial is SCAM with a few others who have signed up for trial period and tried to cancel.  I am so not pleased and definitely wary of any future subscriptions. I just want to cancel the Stock Add-on!!!! Any suggestions other  than taking to Twitter? Has anyone had issues with canceling subscription?