2 Replies Latest reply on Apr 25, 2016 11:50 AM by JimHess

    LR cc2015, latest version, does not recognize .acr from Sony RX100 IV


      I've read several posts with this same observation.  None of the recommended fixes work for me.

      If I plug the camera into my computer, LR cc2015 does not recognize the camera as a source from which to download. 

      Play Memories from Sony does recognize the camera, and allows downloads of pictures with .acr extension (Sony proprietary camera raw).

      If I just load Play Memories, and it offers to import the camera files, I can then import via Lightroom import feature without importing via Play Memories. 

      Is this problem community wide, or specific to my computer.  Any suggestions?   Thanks in advance.