2 Replies Latest reply on Apr 25, 2016 11:50 AM by JimHess

    LR cc2015, latest version, does not recognize .acr from Sony RX100 IV

    isatinov

      I've read several posts with this same observation.  None of the recommended fixes work for me.

      If I plug the camera into my computer, LR cc2015 does not recognize the camera as a source from which to download. 

      Play Memories from Sony does recognize the camera, and allows downloads of pictures with .acr extension (Sony proprietary camera raw).

      If I just load Play Memories, and it offers to import the camera files, I can then import via Lightroom import feature without importing via Play Memories. 

      Is this problem community wide, or specific to my computer.  Any suggestions?   Thanks in advance.