Need some help, pretty please.
Here is what I’m trying to achieve:
How do I make this happen?
This is what I’ve set up:
Sounds as though the participant had the audio coming out of their speakers and not the headset, hence the echo.
The echo can also occur if you inadvertently logged into the room twice. Deleting the second instance fixes that.
And finally, make sure everyone on the call does Audio Setup Wizard from the Meeting drop down menu.
You were essentially having dual audio in the room. One through VoIP (your USB headset) and one through the phone.
Your best option would be to use one or the other in the room you are broadcasting in. If you stick with just VoIP, you won't hear your audio come back through the headset (or whatever speakers your computer is outputting the audio from). If you use just the phone (and Connect is aware you are on the phone) it won't output audio through your computer speakers.
If you dial in to the phone bridge and don't let Connect know you are that dial in, then you can mute the audio from the phone bridge to your computer by using the speaker icon at the top of the Connect room and muting your audio.
Unfortunately, Connect donesn't have a method to let you listen to the audio on a phone while broadcasting on VoIP. You'll need to choose one or the other.