5 Replies Latest reply on Apr 27, 2016 10:35 AM by Alfred Pennyworth

    Import stuck on "Copy and import photos"

    chrisb32468515

      Issue:

       

      The center pane indicates "Importing files..." for ~30 minutes without any progress updates. A temporary folder was created at the start of the import, but is empty. No files appear to have been copied from the device. Using LR 6.5 on Mac 10.10.4 importing over USB with PTP. The finder then reports LR as "not responding" after attempting to cancel/quit LR. Force quit seems to be required.

       

      Does anyone know what could be causing this?