3 Replies Latest reply on May 2, 2016 12:38 PM by Sue Garibaldi

    Mobile Apps crashing on Android 6.0.1

    northridgecc

      On Android 6.0.1, whenever I open Creative Cloud, Mix or Draw, the program allows me to login, then immediately crashes with this message: "Unfortunately, (CC, Draw, Mix) has stopped." I have experienced this EVERY SINGLE TIME I try to launch these programs. Capture and Lightroom seem to be working fine. I have cleared cache. I have uninstalled and reinstalled. I have installed on a freshly restored, factory reset OS, and then logged in and immediately watched them crash. I'm out of ideas. How can we fix this?