13 Replies Latest reply on Apr 28, 2016 1:24 AM by Nanaky

    Problems with autorization to open  ebook


      Hi, I changed th e O.s. a few days ago...When I download again the ADE and I tried to open an ebook, you see this: " This computer must be authorized with a vendor id to open "iI re pallido.epub" (I'm italian).

      So, when I put my Id Adobe, I get this: " the specified account is not associated with the item you are trying to open. Try again".

      When I try to open another ebook, "Le benevole.acsm",this message appears: " Can not download . Recovery license error
      license server communication problem. E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"


      Please, May you help me ?Thanks