Are you experiencing this issue only with PDF files?
Please open Acrobat, navigate to Help menu & repair the installation. Also check for the updates, make sure it is updated to the latest version.
Also, verify the compatibility with the OS Adobe Acrobat system requirements
When I bring up Acrobat and try to go to the help menu (or File, edit , view....) the screen turns white. The cursor "spins". When I raise the curser above, to the title of the document, it remains an arrow and stops spinning. Previously, I checked the help menu and at the bottom I clicked "check for upgrades" and it said I was up to date. It is very unpredictable and inconsistent. Sometimes it will print and allow me to work and sometimes not. There are some "fatal errors" as well. I am not having any other problems on my computer. Word is working fine.
still me... Anne...The latest pop up said "Acrobat failed to connect to a DDE Server". What does that even mean? So confused and frustrated.