2 Replies Latest reply on Apr 27, 2016 1:04 PM by daveyj

    Is there a way to update apps without creative cloud app?

    daveyj Level 1

      I've had issues with the creative cloud desktop app where it wouldn't update with error code 1002. Adobe support fixed them via screenshare both times. Now that it seems to be fine, i see on the After Effects blog that there is a CC2015 13.7.2 update. Doesn't show up in the CC app. Oddly, it does show up on my other studio machine that has CC installed as well.

       

      So it's back to support to find out why the CC app on one of my machines sees app updates and the other doesn't.

       

      good times.

       

      any help appreciated.

       

      mac osx yosemite 12 core mac pro cylinder.