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I tried to installed flash player following all procedure on the trobleshoot but nothing work. What could it be?
MacBook (13-inch, Aluminum, Late 2008)
OS: El Capitan OS X 10.11.14
Model Name: MacBook
Model Identifier: MacBook5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB51.007D.B03
SMC Version (system): 1.32f8
Serial Number (system): W8907DUL1AQ
Hardware UUID: F56D87EE-7C2D-5086-BEDE-0B13028B675B
Sudden Motion Sensor:
State: Enabled
this is my machine bios.
Mod
Model Name: MacBook
Model Identifier: MacBo
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Hi,
Below links might be helpful:
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Hi,
Do you get an error? If so, what is it? Is it during the download step or the installation step?
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Maria
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I do not get an error message. I follow all the instructions on the installer. I uninstall any previous version. I end all safari or any other browser. I downloaed the version that is on the trouble shoot page to make sure it was the correct version. every time the installer start installing and start doing his thing when it reach about 70% of the installation stop and then say that it can not been install. and it give me a trouble shoot link to search for solutions. I will download a screen shot from my Macbook once I get home this afternoon.
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Thank you for the additional information.
I'd like to get some log files from you. Please review the Where do I find the Flash Player installation log on the Macintosh? FAQ. After reviewing the FAQ, configure your system to gather the requested log files for the same installation attempt. When installation stops, follow the instructions to copy the contents of the install.log file into a new file. Upload the install.log file, FlashPlayerInstallManager.log, Adobe_ADM.log and Adobe_GDE.log file to cloud.acrobat.com/send using the How do I share a file? instructions. Post the link to the uploaded files in your reply.
Thank you.
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Maria