2 Replies Latest reply on May 9, 2016 9:28 AM by Sheena Kaul

    WRONG RESOLUTION

    nicosaba

      Hello, i buy a photo choosed by my client, and when i download it's not the correct resolution. In the menu said:

       

      • Dimentions
        3264 x 4928 px
      • Tipe
        jpeg
      • n.°: 70541006

       

      But when i opened in Illustrator it's only in bad resolution 783,36 x 1182,72 px.

       

      My client only wants that photo for decoration a wall, and now i need you send me the correct one of 3264 x 4928 px

       

      Please help me!!!