0 Replies Latest reply on Apr 27, 2016 8:23 PM by lucyb95342553

    ERROR MESSAGE TRYING TO DOWNLOAD A BOOK.

    lucyb95342553

      I am trying to download a book. I get an error message that says this:

      ERROR GETTING LICENSE SERVER COMMUNICATION PROBLEM

      E_LIC_ALREADY FULFILLED BY ANOTHER USER

      Please help me so I can download a book.

      Thank you.

      Lucy

       

      PS.  I found the answer. I called the company that sold me the book and THEY had to reset my password.

      I got it downloaded..

      Thanks.

      Lucy