I'm having a problem getting photographs loaded into Light room. I have tried to call Adobe but can get no help there. When I attempt to import Photos, I get a message and Light room become unresponsive. The program closes.
Can you please post a screenshot of the error message?
Have you tried to uncheck GPU from preferences?
Adding to the above post, please refer the below steps to turn off the Graphics Processor from Lightroom preferences.
Go to Lightroom Preferences from the Edit menu
Click on Performance tab
Uncheck the Graphics Processor
Let us know if that helps.