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Im using W10
Version 21.0.0.213 but i go to plugins and its not there?
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make sure it is up to date: by typing in the browser chrome://plugins and if not go to chrome://components and attempt to update it.
3) Make sure you delete the PepperFlash cach in your user profile
Close Chrome and all sessions then delete the following folder and all subfolders:
C:\Users\%username%\AppData\Local\Google\Chrome\User Data\PepperFlash
Hopefully that will help