4 Replies Latest reply on Apr 9, 2017 3:35 PM by mladenc89415764

    Acrobat DC convert webpage to pdf not working

    conradf21865532 Level 1

      Hello - I hope this is the correct place to post.

      I am running Windows 10 and installed the 30 day trial of Acrobat DC.

      I have both Chrome 50.0.2661.94 and Firefox 46.0 installed; both are up to date.

      The Adobe DC plugin is installed in both. Neither will let me create a pdf from a webpage.

      Here's what I'm doing and what happens:

       

      Firefox: Menu > Convert webpage to Adobe pdf.

      Result: "[Javascript Application] Acrobat had an error converting to pdf

       

      Chrome: Adobe button (convert current webpage to an Adobe pdf file)

      Result: "continued conversion failure"

       

      Can anybody help? Thank you very much.

       

      Conrad