0 Replies Latest reply on Apr 29, 2016 9:24 AM by nikkid4824725

    PS won't download on iOS

    nikkid4824725

      I have been a long-time user of PS Express for iPhone; however, for several months, I have been unable to download the app on my iPhone 5s.

       

      My software is up-to-date (9.3.1) and I have plenty of storage, but every time I hit the cloud/arrow icon to download the app, the download timer (square inside circle) will momentarily flash on screen and then instantly be replaced with with the cloud/arrow icon.

       

      Initially, I deleted and tried to reinstall the app. Since then, I've tried resetting my phone and updating software, deleting other apps, connecting to wifi, etc...but I keep having the same issues.

       

      I havent had any problems downloading other apps. What could be the problem?