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I bought windows not mac version

New Here ,
Apr 29, 2016 Apr 29, 2016

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I have trialled Photoshop Elements and decided to buy and instead of clicking on the Mac version which I trialled I mistakenly bought the windows version.  How do I get it changed?

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correct answers 1 Correct answer

LEGEND , Apr 29, 2016 Apr 29, 2016

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option... you might not find help until after the weekend though

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Get chat help with orders, refunds, and exchanges (non-CC)

http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

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LEGEND ,
Apr 29, 2016 Apr 29, 2016

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For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option... you might not find help until after the weekend though

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Get chat help with orders, refunds, and exchanges (non-CC)

http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

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