12 Replies Latest reply on May 10, 2016 10:51 PM by Mohit Goyal

    Lightroom 6 freezes on opening

    johnp97219738

      I purchased Lightroom 6 from a trial version Aug 24, 2015.  Everything has run along fine until yesterday when a window opened up asking something about Creative Cloud.  This is the first time this has happened.  I declined the offer, then it froze up the LR.  I finally got to a screen where I entered the license number, but the Lightroom will now just open with the stock screen and the little wheel spins.  I hope somebody can help me get this going again!

       

      I am running Toshiba with AMD A6 with 8 gig ram and Windows 8.1.  Thanks!