In case you did contact the support, please help us with your case# so that we can escalate the same.
Hope that helps!
Where is It ??
Screenshot in the attachement.
2016-05-02 14:22 GMT+03:00 Sheena Kaul <firstname.lastname@example.org>:
Не могу сменить карту оплаты created by Sheena Kaul
<https://forums.adobe.com/people/Sheena+Kaul> in Adobe Creative Cloud - View
the full discussion <https://forums.adobe.com/message/8724049#8724049>
Did you just send the attachment?