I was working with a file through adobe document cloud in my Ipad. After I closed the adobe application, when I reopened it the file I've been working wouldn't open and the following message would appear: "The document cannot be opened because it is corrupted or damaged." Since I was working with it in the document cloud I don't have its changes saved anywhere else. How can I recover my file? It is really important to me!
Hi Aline Giorgini,
Please let us know if you saved the changes before closing the application.
If the changes are not saved it is not possible to recover the file.
Also try to check if you can open the file on your computer.
It is possible that I didn't save the latest changes, but for sure I saved it previously. Is it still not possible to recover?
I tried opening it in my computer but the same message appears.