1 Reply Latest reply on May 16, 2016 4:27 PM by ssprengel

    Lightroom 6 download link error shows HTTP Status 500




      Received an email order confirmation yesterday and after clicking on the download link, it shows as follows.

      HTTP Status 500 - Access Token not issued!!

      type Status report

      message Access Token not issued!!

      description The server encountered an internal error that prevented it from fulfilling this request.


      Currently based in China, I have tried downloading the file with VPN both on & off. However, the error still remains.


      I am on windows 10.


      Any help is appreciated. Thanks.