1 Reply Latest reply on May 2, 2016 6:37 AM by kglad

    Photoshop + Lightroom upgrade

    ilariap96564108

      Hi,

      I have a problem with the upgrade of my trial-copy of Photoshop+Lightroom to the Abo. I paid according to the procedure on April 29th, but when I log in to my Creative Cloud account, it keeps saying that my trial copy is over and invite me to buy the Abo. If I follow the procedure again, it says that I already bought a copy of the Abo, so I guess I did it right. But it still does not work. I have tried to log out and log in again and nothing happened, I have also tried to switch off the computer and try to access again, but it still doesn't work. How can I fix the problem?

      Thanks in advance!